The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
All content appearing on this Web site is the property of:
Acrylic Designs, Inc.
2948 North 30th Avenue
Phoenix, Arizona 85017
Copyright © 2009-2013 Acrylic Designs, Inc. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2013 Acrylic Designs, Inc. All rights reserved.
- Shipping & Delivery
Most stock items will ship within 24-48 hours of order placement. Our orders ship via UPS (delivery in 1-6 business days). Expedited delivery options are available upon checkout at an increased cost.
In the case of orders totaling $25.00 or less a $10.00 handling charge will be added to your shipping charge.
At this time, Acrylic Designs, Inc. ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Acrylic Designs, Inc. ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
- Return Policy
All returns must be authorized and a RMA # received and noted on all cartons. Returns are subject to a 15% restocking fee. Requests for return must be made within 10 days of receipt of goods. Custom or imprinted orders may not be returned. Shipper is responsible for damages incurred at their location and/or during transit.
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Acrylic Designs, Inc. reserves the right to change its payment procedures at any time without prior notice to you.
- Store Hours
Monday through Friday
8 a.m. to 5 p.m. PST
Saturday by appointment.
MINIMUM ORDER: Blank stock inventory minimum purchase of $25.00. For orders under $25.00 a $10.00 handling charge will be added to your shipping total. Custom orders: $250.00 or 25 piece minimum. Imprinted stock items: 200 piece minimum.
TERMS: New Accounts must be paid with a credit card or company check until terms can be established. Open Account Terms Net 30.
Payments made via check are subject to 10 day hold. Custom and imprinted orders are subject to deposit. Sorry No C.O.D's
ACKNOWLEDGEMENTS: Custom or imprinted orders are acknowledged either via fax or email. Please review and contact Acrylic Designs, Inc. for any changes and or corrections. Changes made after acknowledgement must be confirmed in writing, including changes to shipping instructions.
CUSTOM ORDERS: Custom orders are subject to deposit before production can proceed. Contact Sales Office for pricing, requirements and production times. 1st Article production samples require written approval prior to beginning production.
DIGITAL ARTWORK SPECS: Supply digital print-ready art to avoid artwork and layout charges. We accept PC files, or CD as acceptable media. You may also e-mail your artwork (preferred) to email@example.com. A hard-copy proof (faxed ok) must accompany ALL digital artwork. All text must be converted to outlines and curves. Digital print-ready art consists of artwork in EPS vector format. Images using halftones or grayscale must be in the original designed form for best results in the silkscreen process and color separations.
Acceptable File Formats: (EPS)Vectored Art, (AI) Adobe Illustrator. NOTE: .jpg, .gif, .bmp are not acceptable file formats.
PAPER PROOFS: One Paper Proof per order is required and is provided @ no charge before imprinting production can begin. Signature Art Proof approvals are required and indicate customer accepts full responsibility for accuracy of imprint. ** Any changes to original Art Proof other than sizing, as provided will result in New Art Proof Charge of $20.00 per additional proof.
PRODUCTION TIMES: Standard production times are approximately 10-15 working days for established credit accounts; depending on order quantity. Custom molded and imprinted orders dependant on item and quantity. Please contact the Sales Office for additional details.
CUSTOM FABRICATION: Manual fabrication/assembly allows for reasonable tolerance of +/- 5% variance in production for accuracy and quality.
DROP SHIPMENTS: Subject to fee. Contact Sales for pricing and requirements.
SHIPPING: All orders are FOB Phoenix, AZ via preferred UPS Ground unless otherwise requested. All shipments are prepay & add unless otherwise requested. Export documentation including shipments to Canada and Puerto Rico, unless provided by customer will be charged at $20.00 per location plus brokerage fees.
OVER/UNDER RUNS: Up to 5% variance may be shipped on custom and/or imprinted orders. Exact quantities are subject to 5% surcharge. Over-runs are shipped with the order unless otherwise specified on purchase order.
PACKAGING: All packaging is bulk packed unless otherwise requested. Special handling and packing fees may occur.
CANCELLING: Orders where production has begun are subject to cancellation fees and reasonable charges for material and labor. If there is a deposit on account, charges will be posted against that balance and any credit balance refunded. If a debit balance occurs, it will be due and payable upon receipt.
STORAGE: Orders on hold may be subject to storage and/or transportation fees.
Acrylic Designs, Inc. may also bill for time and materials and/or items produced at time the order went on hold.
DAMAGES: Claims for damages must be made within 10 days of receipt of goods.
VOID WHERE PROHIBITED:
Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Acrylic Designs, Inc. and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
In the event of litigation both parties agree that the Law of the State of business registration of Acrylic Designs, Inc. shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
The Terms and Conditions constitute the entire agreement between you and Acrylic Designs, Inc. with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Acrylic Designs, Inc. with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Acrylic Designs, Inc.. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.